Part 1: Validate your IP Address on the 'My Account' panel
Part 2: Change your Router's DNS settings
Before you start: Please write down your current DNS addresses before you change your DNS configurations. You should take note of these addresses in case that you need to get back to your original settings. If your original configuration were set to â€śAutomaticâ€ť, just change your DNS settings back to â€śAutomaticâ€ť in order to get back to your original settings.
1. Log in to your router.
2. Under the â€śAdvanced settingsâ€ť menu click on â€śLANâ€ť (3).
3. Choose the â€śDHCP Serverâ€ť tab (4).
4. In the â€śDNS Serverâ€ť field (5)
under the â€śDNS and WINS Serverâ€ť Setting
Enter the Keenow Addresses:
Preferred DNS Server: 22.214.171.124
Alternate DNS Server: 126.96.36.199
5. Click â€śApplyâ€ť (6).
6. Click on â€śRebootâ€ť and youâ€™re done!