Part 1: Validate your IP Address on the 'My Account' panel

IMPORTANT: The access to the Smart DNS service is granted based on your IP address. Please update us if your IP address has changed (i.e. moved from one WiFi network to another) or otherwise our servers would be blocked for you. Click here to update your IP address using the 'My Account' panel.

Part 2: Change your Samsung Smart TV settings

Important - This has to be done only once.

Before you start: Please write down your current DNS addresses before you change your DNS configurations. You should take note of these addresses in case that you need to get back to your original settings. If your original configuration were set to “Automatic”, just change your DNS settings back to “Automatic” in order to get back to your original settings.

1. Press the “Menu” button on your remote.

2. Under “Settings menu” select “Network” (1) then choose “Network Status” (2).

3. After few seconds, you will see 3 buttons. Choose the “IP Settings” button (3).

4. Choose the “DNS setting” (4).

5. Select “Enter manually” (5).

5. Enter the Keenow Addresses:
Preferred DNS Server: 62.210.122.43
Alternate DNS Server: 157.55.83.218
Press “OK”
And you’re done.

Note: In order to install US or UK apps, you might need to change the region configured on your TV. Please follow this guide for additional details.

How to setup Keenow Smart DNS on Samsung Smart TV